At www.oisearch.com ("Website"), we strive to provide high-quality job search and recruitment services. This Refund Policy outlines the conditions under which users may be eligible for refunds.
By using our Website, you agree to this policy. If you do not agree, please do not use our paid services.
1. Eligibility for Refunds
Refunds are only available under the following conditions:
1.1 Subscription & Premium Services
- If you purchased a subscription or premium job posting and experience technical issues preventing access, you may request a refund within 7 days of purchase.
- If the paid service was not delivered as described, you may be eligible for a refund after our review.
1.2 Duplicate Payments
If you were charged twice for the same service due to a technical issue, we will refund the duplicate charge upon verification.
1.3 Unauthorized Transactions
If you believe there was an unauthorized transaction on your account, please contact us immediately. Refunds will be processed after an investigation.
2. Non-Refundable Services
Refunds will not be issued under the following circumstances:
- Change of Mind: If you decide not to use the service after purchase.
- Partially Used Services: If you cancel after partially using a subscription or premium listing.
- Employer Hiring Outcomes: We do not guarantee job placements or hiring results, and no refunds will be given based on hiring outcomes.
- Violations of Terms & Conditions: If your account is suspended or terminated due to policy violations, no refunds will be issued.
3. Refund Request Process
To request a refund, follow these steps:
- Submit a Request: Email us at [Insert Contact Email] with the subject "Refund Request."
- Provide Details: Include your name, order number, and reason for the refund request.
- Review Process: Our team will review your request within 7 business days and notify you of the outcome.
- Refund Method: Approved refunds will be issued to the original payment method within 10-14 business days.
4. Changes to This Refund Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page. Continued use of our services after updates signifies acceptance of the new policy.
5. Contact Us
For any questions regarding this Refund Policy, please contact us at:
📧 Email: admin@oisearch.com
By using www.oisearch.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.
